Privacy Policy

Last Updated: 28 Sep 2024

This Privacy Policy describes how Wacky Wears (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.wackywears.co (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected personal information about you from various sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain depends on how you interact with our Site and use our Services. "Personal information" refers to information that identifies, relates to, describes, or can be associated with you. Below are the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information you submit to us through our Services may include:

  • Contact Details: Name, address, phone number, email.
  • Order Information: Name, billing address, shipping address, payment confirmation, email address, phone number.
  • Account Information: Username, password, security questions.
  • Shopping Information: Items you view, add to cart, or wishlist.
  • Customer Support Information: Information you provide when contacting us, including via our Services.

Some features may require you to provide certain information. You may choose not to provide this information, but it may prevent you from using certain features.

Information We Collect through Cookies

We automatically collect certain information about your interaction with the Services ("Usage Data") through cookies, pixels, and similar technologies. Usage Data may include information about how you access and use our Site, including device information, browser information, network connection information, your IP address, and your interactions with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers, such as:

  • Companies that support our Site and Services, including Shopify.
  • Our payment processors, who collect payment information to process your orders.
  • Third parties we work with to collect information through tracking technologies when you visit our Site or interact with our Services.

Any information obtained from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of the information provided to us by third parties.

How We Use Your Personal Information

  • Providing Products and Services: To process payments, fulfill orders, send notifications related to your account, and enable you to post reviews.
  • Marketing and Advertising: To send marketing communications and tailor advertisements on our Site and other platforms.
  • Security and Fraud Prevention: To detect and prevent fraudulent or illegal activity.
  • Communicating with You: To provide customer support and improve our Services.

Cookies

We use Cookies on our Site. For specific information about the Cookies we use, see Shopify’s Cookie Policy. You can choose to set your browser to remove or reject Cookies, but doing so may negatively impact your user experience.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, including:

  • With vendors who perform services on our behalf.
  • With business and marketing partners, including Shopify.
  • When you consent to our disclosure of certain information.
  • In connection with business transactions, legal obligations, or to protect our rights.

We have disclosed the following categories of personal information over the past 12 months for the purposes set out above:

  • Identifiers: Basic contact details, order, and account information.
  • Commercial Information: Order and shopping information.
  • Usage Data: Information about your interactions with our Site.

User Generated Content

Our Services may allow you to post product reviews and other user-generated content. This content will be public, and we are not responsible for the privacy of information you make publicly available.

Third Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request its deletion.

Security and Retention of Your Information

While we strive to protect your information, no security measures are perfect. We recommend not sharing sensitive information through unsecure channels.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.

Your Rights and Choices

In accordance with the Personal Data Protection Act (PDPA) in Singapore, you have certain rights regarding your personal information:

  • Right to Access: Request access to personal information we hold about you.
  • Right to Correction: Request correction of inaccurate personal information.
  • Right to Withdraw Consent: Withdraw consent for us to use your personal information.

You may exercise these rights by contacting us using the contact details provided below.

Contact

For any questions about our privacy practices or this Privacy Policy, or to exercise your rights, please email us at hello@wackywears.co.