How We Work

1. Campaign goes live! 🔆 Start placing orders.

Browse our platform and start placing orders within the campaign period. Typically, each campaign lasts for 2 weeks (and can be as long as 1 month).

*Most of our items run on a campaign basis. Otherwise, it will be stated clearly as in-stocks!

2. Manufacturing 🔨

When the campaign has ended, we send your orders for manufacturing. This takes approximately another 2 to 4 weeks (excluding the weekend and public holidays) depending on the volume of orders we receive.

We will try our best to expedite the process on our end!

3. We ship to you 📦

Your products get sent to us when they are ready. We pack them nicely and have it delivered to your doorstep as soon as possible. 

While it may take a longer time for the product(s) to reach to you, it will be worth the wait! Please only purchase if you are comfortable with the wait and any unforeseen delays.

An email notification will be sent to the customer if there is a delay for > 3 weeks. Thank you for shopping slow & supporting your local artists. 



All about the Pre-Order Model

The pre-order campaign ensures that we only print the exact number of inventory needed. Say goodbye to unnecessary waste and dead stocks!

What’s a campaign and how long does each campaign last?
This refers to the duration when the campaign will go live on our site. This is when we will be collecting your orders. Usually, each campaign lasts for 1 to 2 weeks. It can also be as long as 1 month.

Campaign has ended. Then what?
We send them for manufacturing. This takes approximately another 2 to 4 weeks depending on the volume of orders we receive. Status of your orders are regularly updated here. We will try our best to expedite the process. Thank you for shopping slow! 

For any enquiries, send us an e-mail to hello@wackywears.co